CORE
WHY NOW
How buyers find brands is fragmenting across Google, AI Overviews, ChatGPT, Perplexity, Gemini and the platforms that sit alongside them. Annual planning cycles were built for a market that updated quarterly. The market now updates weekly. Marketing leaders need a strategy that absorbs the shift as it happens.
Discovery surfaces where buyers now find brands (Google + AI Overviews + ChatGPT + Perplexity + Gemini).
Cadence at which audience signals now move across discovery and category.
Of lag annual planning creates between market shift and required response.
MARK MCDOWELL, FOUNDER + CEO, PRIMAL
INSIDE THE PLAN
CORE
SIGNAL
REVIEW
CADENCE
CAPABILITIES
Strategy that adapts as discovery and buyer behaviour change. Shaped by senior practitioners. Accelerated by INSTINCT.
Speak To A StrategistThe operating plan: positioning, narrative, channel mix, measurement.
Where you stand against competitors across digital, search and AI surfaces.
Site, content, paid, search and social planned as one connected ecosystem.
Real buyer behaviour, intent signals, segment mapping, jobs-to-be-done.
Naming, identity, positioning and launch architecture for new brands and new markets.
Briefs, message architecture and channel orchestration that connect every team.
A five-stage engagement model. The programme runs from a structured diagnosis of brand, signal, market and audience, through prioritisation and plan build, into activation across every channel, and on into a monthly refresh cadence.
Diagnose
Signal, brand, market and audience. Senior strategists assess where the current plan reads accurately and where it is already behind the category.
Prioritise
Where to play and where not to. Segments, messages and channels are sequenced against the moves with the highest return for the business.
Build
The plan, the assets, the cadence. Positioning, message architecture, channel mix, content cadence, measurement framework and a 90-day sprint plan.
Activate
Across every channel. The plan is translated into briefs and roadmaps that the search, performance, creative and social teams work to.
Review
As the market and the engagement evolve. INSTINCT accelerates how the team reviews, what is adjusted, and what is carried into the next stage.
DEEP DIVE
Marketing strategy has reached a point where the structure of the plan itself needs to be reviewed. Discovery is fragmenting across the surfaces buyers now use to research a category: Google remains the dominant query layer, but a meaningful share of category questions now begin in
such as ChatGPT, Perplexity and Gemini, and a further share is answered in-line by Google AI Overviews before a buyer reaches a website. Five surfaces, five citation logics, one decision. At the same time, audience behaviour cycles are compressing. Segments that used to take quarters to move now move in weeks once a new tool, a new creator or a new category narrative breaks through. The channel mix that worked last quarter begins to underperform without a single event to point at, and an annual review cycle is structurally too slow to catch the move while it still matters.
A living strategy approach addresses both shifts. The positioning, the message architecture, the channel mix and the measurement framework sit in one plan that is reviewed alongside the engagement, with the inputs and decisions accelerated by INSTINCT, Primal's internal AI capability. INSTINCT is built on a decade of APAC marketing work and used by senior practitioners to develop sharper output faster, with its connection to live
outputs progressing in line with our infrastructure roadmap. The same model runs across our
strategy engagements, shaped by senior practitioners during planning and integrated into your retainer team for ongoing execution.
Strategy that adapts as the market changes. Shaped by senior practitioners, informed by INSTINCT.
A 60-minute working session reviewing your current strategy against your category, your buyers, and the shifts already in motion. Findings returned within five business days.
FAQ
A living strategy is a single operating plan that is reviewed in line with the engagement rather than rewritten once a year. Positioning, message architecture, channel mix and the measurement framework sit in one place, with rolling 90-day planning horizons and a quarterly view of what the market did and what the plan should now adjust to.
Discovery now spans more surfaces. Google remains the dominant one, but Google AI Overviews, ChatGPT, Perplexity and Gemini now hold a meaningful share of category questions, each with different citation logic. Positioning has to land across all of them. Audience cycles have compressed from quarters to weeks, which asks for a planning cadence to match.
A senior strategist shapes the plan at the planning stage, working with the brand, research and channel specialists. The plan is then owned and delivered by an integrated Primal team across search, paid, creative, social and data, with senior practitioners brought in for material reviews.
The plan is reviewed in line with the engagement and the market. A quarterly review covers what moved in the market, what worked, what is retired and what should be adjusted. The plan is rewritten when material conditions change, rather than on a fixed monthly or annual rhythm.
INSTINCT is Primal's internal AI capability, built on a decade of APAC marketing work. Senior practitioners use INSTINCT to accelerate the planning and review stages of an engagement, drawing on accumulated knowledge to develop sharper output faster. Live data connectivity across our search, paid and data practices is progressing in line with our infrastructure roadmap.
SEO and AI search visibility planned together, across the surfaces buyers now use to discover brands.
Paid media built into the operating plan and measured against the commercial outcomes that matter.
Brand and campaign craft developed against the strategy, shaped by senior creative practitioners.
Measurement and intelligence wired through every engagement, accelerated by INSTINCT.